atmos Kuala Lumpur is committed to ensuring your privacy of personal information. This privacy policy explains what personal information is collected from you via this website and what we do with the information. It forms part of our terms and conditions, which we may amend and re edit from time to time.

The information we learn from our customers helps us to personalize and continually improve your shopping experience at atmos. As our interactions with you we will collect various kinds of your personal data. Some of this data is provided by you directly, and some is collected automatically based on your interactions with atmos websites and emails.

You may decline to provide your personal data; however, this may impact our ability to provide you with products or our services. Should you decline to accept atmos first party cookies, as we will be unable to add items to your shopping cart. We also require your address and payment details in order to process your order to complete the check out.

The data we collect from you may include the following:

Your name and contact information.
Passwords and security information used for authentication and your account access
Payment data required to process payments when check out.
Interaction data about your use of our websites and emails (for example data on pages on our site you visit, search queries, add to cart actions etc.).
Error reports, access logs and performance data.


Atmos uses the data we collect to fulfil your order, and to provide a shopping experience on our websites and emails. In particular we use data to:

Process and fulfil any orders placed via our atmos website.
Provide customer support when you contact us.
Improve and develop our websites and services for your shopping experiences.
Provide marketing to you via email and targeted store advertising campaigns.
Our internal business reporting.

We only ever process your personal data with your consent to fulfil our obligations to you as a customer, to operate our business, meet our contractual and legal obligations and to protect the security of atmos systems. As we use the information that you provide for such purposes as responding to your requests, customising future shopping experiences for you, improving our stores, and communicating with you both online and offline.


We only share your information with third parties in the following circumstances:

When necessary to process your order (for example, sharing your payment details with our payment gateway, in order to process your payment, or providing your address and contact details to our shipping courier to deliver your order).
To ensure the security and stability of our websites (for example, we may share error or logging information, our third-party monitoring service, in order to alert us to any technical problems.
To market to you using trusted third-party vendors.


The method of accessing and controlling the personal data we collected is via your atmos account. You can at any time request that we delete this data in its entirety by contacting us.

In addition to this you can always opt out of any of our marketing communications at any time:

You can opt out of our email marketing campaigns by clicking the “unsubscribe” link at the bottom of any of our email campaigns. We will respect any browser-based cookie controls or tracking protection that might be enabled, as we use analytics systems and providers and participate in our ad networks that process personal information about your online activities over time and across third party websites or online services that provide consumers with the ability to exercise choice regarding the collection of personal information about your online activities over time and across third party websites.

If you cannot access or control certain personal data you believe we may have collected, you can always contact us. We will respond to requests to control your personal data within 15 days.


Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookies. We use cookies for a range of purposes including:

Remembering which items, you have added to your shopping cart.
Remembering which items, you select as a favourite.
Logging you into our website and keeping you logged in across pages.
To help us prevent fraud.
Gathering web analytics data to inform us how our visitors are interacting with the atmos website.
Tracking affiliate program referrals.